Refund & Return Policy

Last Updated: September 14, 2026

At Street Discount, we want you to be satisfied with your purchase. If you are not completely happy with your order, our return policy is designed to make the process simple and straightforward.

1. Shipping & Delivery

We aim to process and ship orders as quickly as possible.

Orders are generally delivered within 12–15 business days. Delivery times may vary depending on the destination, shipping carrier, holidays, weather conditions, or other circumstances beyond our control.

Please note that business days generally exclude weekends and public holidays.

2. 30-Day Return Policy

You have 30 days from the date you receive your order to request a return.

To be eligible for a return, the item must:

  • Be unused and in the same condition in which you received it.
  • Be in its original packaging, where applicable.
  • Include all original accessories, tags, and other included items.
  • Be accompanied by proof of purchase or your order information.

Items that do not meet these requirements may not be eligible for a return.

3. Items That Cannot Be Returned

Certain products may not be eligible for return for health, safety, hygiene, or other applicable reasons.

Non-returnable items may include products that have been used, damaged after delivery, or are otherwise not in their original condition.

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

4. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photos or videos of the item and packaging, if applicable

After reviewing your request, we will provide instructions for the next steps.

5. How to Request a Return

To request a return, contact our customer support team within 30 days of receiving your order.

Please include your order number and the reason for the return.

Do not send an item back before receiving return instructions from our support team.

6. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If your return is approved, the refund will be processed using the applicable original payment method, where possible.

Please allow additional processing time for your bank or payment provider to reflect the refund in your account.

7. Return Shipping Costs

Unless the item is defective, damaged, or incorrect, the customer may be responsible for the cost of returning the item.

If the return is due to an error on our part or an item arrived damaged or defective, please contact us so we can review the situation and determine the appropriate resolution.

8. Exchanges

If you received a damaged, defective, or incorrect product, please contact us. Depending on product availability, we may offer a replacement or another appropriate resolution.

9. Order Cancellations

If you need to cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.

10. Contact Us

If you have any questions about our Return & Refund Policy or would like to request a return, please contact us through our Contact Us page.

Website: streetdiscount.shop

We appreciate your business and are committed to providing you with a positive shopping experience.

Thank you for choosing Street Discount!